Customer Service


Customer Service

For questions about gifting and jewelry, contact a Sales Professional. For engagement guidance, contact a Diamond Expert.

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For general inquiries please call +91-8595405644

Speak with a Diamond Expert at +91-8595405644


The Leader in Diamond Traceability

As a pioneer in responsible sourcing, we don’t just adhere to industry standards—we lead by example.

Why the Origin of Your Diamond Matters

At Tiffany, we directly source the majority of our diamonds from known mines and sources. Through our Diamond Source Initiative, we can provide provenance—the region or countries of origin—for every newly sourced, individually registered diamond we set. By knowing the origin of your diamond, you can rest assured that your Tiffany diamond was obtained from suppliers that operate in environmentally and socially responsible ways.

Our Impact on the Communities Where We Source

We source diamonds from countries including Botswana, Canada, Namibia, Russia and South Africa. Through our responsible sourcing practices, we seek to promote the protection of human rights and the environment, as well as create economic opportunity for communities along the diamond supply chain. For example, as of 2018, we hired 99% of our international manufacturing workforce, comprised of approximately 4,000 employees, directly from the communities around our operations. In that same calendar year, Tiffany provided more than USD $59 million in economic benefits to Botswana’s economy.

Responsible Sourcing Standards

The Kimberley Process is an industry commitment to remove the flow of conflict diamonds from the global supply chain. At Tiffany, we not only abide by the Kimberley Process, we go beyond it to protect human rights and the environment. We ask more of our suppliers with our Diamond Source Warranty Protocol and only accept diamonds that originate in countries without diamond-related human rights concerns, such as Botswana, Canada, Namibia, Russia and South Africa. To promote change beyond our own operations, we helped launch the Initiative for Responsible Mining Assurance in 2006 and were also a founding member of the Responsible Jewellery Council.

“Sustainability lies at the heart of the Tiffany Co. brand—it’s both our legacy and our future. Tiffany’s promise to the world is to protect its beauty, nurture its people and conduct our business with care.”

—Alessandro Bogliolo, Chief Executive Officer, Tiffany Co.

Engagement Rings

Tiffany’s 1,500 artisans cut engagement diamonds to the highest standards. Only these meticulously crafted diamonds earn the right to be placed in the legendary Tiffany Blue Box®.