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Website Policies

Terms and Conditions

Welcome to Tiffany & Co.!

The terms and conditions as set out herein (“Terms”) constitute an agreement between TCO Reliance India Private Limited, having its registered address at 8th Floor, Maker Tower-E, Cuffe Parade, Mumbai City, Maharashtra, 400005-India (“Reliance”, “we”, “us” or “our”), which operates https:// Tiffany.co.in/ and its mobile application/wallet/ website/tablet/desktop (“Tiffany & Co. Platform”) and a natural or legal person who accesses and/or uses Tiffany & Co. Platform in any manner (“you” or “your”) or uses any current or future service or functionality or offer made available on Tiffany & Co. Platform (“Service(s)”, as updated from time to time.

By using the Tiffany & Co. Platform, you expressly agree to be bound by the Terms. If you do not agree with any of the Terms, please do not use the Tiffany & Co. Platform. If you have any questions about the terms, please contact at [email protected] Please note that your access to the Services, other platforms or utilisation of Products (defined below), offers or promotions in relation to the Products as may be provided by us or our affiliates, may be governed by other terms and conditions, policies or guidelines (“Additional Terms”) along with these Terms. If these Terms are inconsistent with any Additional Terms, the Additional Terms will control to the extent of such inconsistency with respect to the applicable Service or utilisation of the Product. These Terms govern your use of the Tiffany & Co. Platform and transaction or dealings thereon.

For the purposes of these Terms: (a) “Tiffany & Co. Platform” means the https://Tiffany.co.in/, which include its corresponding mobile application/website/tablet/desktop as provided by us, on which you may avail the Services and includes applications controlled and managed by us which interact with one or more such mobile applications/ websites/ tablets and digital modes as provided by us; (b) “Products” shall jewellery, homeware, decorative objects, eyewear, fragrances, personal accessories and other products under the brand Tiffany & Co. offered for sale to you on the Tiffany & Co. Platform; and (c) We and you are hereinafter individually referred to as “Party” and collectively as “Parties”.

These Terms are divided into 2 (two) parts. Please carefully read all the parts to understand the conditions applicable in case of usage of the Tiffany & Co. Platform and for purchase of Products thereof.

PART A – TERMS AND CONDITIONS FOR USAGE OF TIFFANY & CO. PLATFORM

3.1By accepting the Terms of Use, you also accept to receive news, updates, offers/ campaign related SMS, to the mobile phone number provided by you. By accessing and using the Tiffany & Co. Platform and/ or verifying your contact number with us, you explicitly consent to receive such communications (through call, SMS, email or other digital and electronic means) from us and/or our authorized representatives regarding any new services or offerings, even if your contact number is registered under the DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018.

3.2You can unsubscribe/ opt-out from receiving marketing/ promotional communications, newsletters and other notifications from us at any time by following the instructions set out in such communications.

 

4.1We will try to ensure that all information and recommendations, whether in relation to the Products, Services, offerings or otherwise (hereinafter “Information”) provided as part of this Tiffany & Co. Platform is correct at the time of inclusion on the Tiffany & Co. Platform. We do not guarantee the accuracy of the Information. We make no representations or warranties as to the completeness or accuracy of Information.

4.2You agree that Information is being supplied to you on the condition that you will make your own determination as to the suitability of such information for your purpose prior to use or in connection with the making of any decision. No Information on the Tiffany & Co. Platform shall constitute an invitation to invest in us or any affiliates. Any use of this Tiffany & Co. Platform or the Information is at your own risk. Neither we, our affiliates, nor their officers, employees or agents shall be liable for any loss, damage or expense arising out of any access to, use of, or reliance upon, this website, the Information, or any third-party website linked to this Tiffany & Co. Platform. We are not responsible for the content of any third-party sites and do not make any representations regarding the content or accuracy of material on such sites. If you decide to access links of any third-party platforms, you are doing so entirely at your own risk and expense.

4.3As means to assist the users in identifying the Products of their choice, we provide visual representations on the Tiffany & Co. Platform including graphics, illustrations, photographs, images, videos, charts, screenshots, infographics and other visual aids. While reasonable efforts are made to provide accurate visual representation, we disclaim any guarantee or warranty of exactness of such visual representation or description of the Product, with the actual Product ultimately delivered to users. The appearance of the Product when delivered may vary for various reasons.

4.4Nothing contained herein is to be construed as a recommendation to use any Product, process, equipment or formulation, in conflict with any patent, or otherwise and we make no representation or warranty, express or implied that, the use thereof will not infringe any patent, or otherwise.

4.5We do not covenant or provide any representations and warranties:

4.5.1 in respect of quality, suitability, accuracy, reliability, performance, safety, merchantability, fitness for a particular purpose/consumption or the content (including Product or pricing information and/or specifications) on Tiffany & Co. Platform;

4.5.2 that the Services will be made available at all times; and

4.5.3 that the operation of Tiffany & Co. Platform, including the functions contained in any content, information and materials on Tiffany & Co. Platform or any third-party sites or services linked to Tiffany & Co. Platform will be uninterrupted, or that the defects will be rectified, or that Tiffany & Co. Platform or the servers that make such content, information and materials available are free of viruses or other harmful components.

4.6THIS TIFFANY & CO. PLATFORM AND THE SERVICES ARE PROVIDED TO YOU ON AN “AS IS” AND “WHERE-IS” BASIS, WITHOUT ANY REPRESENTATIONS OR WARRANTIES. WE, FOR OURSELF AND ANY THIRD-PARTY PROVIDING MATERIALS, SERVICES, OR CONTENT TO THIS WEBSITE, MAKE NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT OF THIRD-PARTY RIGHTS, WITH RESPECT TO THE TIFFANY & CO. PLATFORM, THE INFORMATION OR ANY PRODUCTS OR SERVICES TO WHICH THE INFORMATION REFERS. WE WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING FROM OR CONNECTED WITH THE SITE, INCLUDING BUT NOT LIMITED TO, YOUR USE OF THIS SITE OR YOUR INABILITY TO USE THE SITE, EVEN IF WE HAVE PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

4.7Disclaimer -To the extent permitted by applicable law, We, our officers, agents, employees and directors, disclaim any liability against any loss, damage, expenses, liabilities, claim, injury caused due to the failure of performance, omission, defect of products, or deletion, interruption, error, delay, virus, communication, unauthorised access, theft, destruction, alteration or use of records on the Tiffany & Co. Platform.

 

5.1We control and operate this Tiffany & Co. Platform from India and makes no representation that the materials and the content available on the Tiffany & Co. Platform are appropriate to be used or will be available for use in other locations outside India. If you use this Tiffany & Co. Platform from outside India, you are entirely responsible for compliance with all applicable local laws. These Terms of Use do not constitute, nor may these Terms of Use be used for or in connection with any promotional activities or solicitation by anyone in any jurisdiction in which such promotional activities or solicitation are not authorized or to any person to whom it is unlawful to promote or solicit.

5.2We have several websites offering Products, Services, content and various other functionalities to specific regions worldwide. The Services offered in one region may differ from those in other regions due to availability, local or regional laws, shipment and other considerations. We do not make any warranty or representation that a user in one region may obtain the Services from our site in another region and we may cancel a user's order or redirect a user to the site for that user’s region if a user attempts to order Services offered on a site in another region.

5.3Information that we publish on the world wide web may contain references or cross references to our Products, programs and Services that are not announced or available in your country. Such references do not imply that we intend to announce such Products, programs or Services in your country. Consult our local business contact for information regarding the Products, programs and Services that may be available to you.

5.4We constantly monitor the user’s account in order to avoid fraudulent accounts and transactions. Users with more than one account or availing referral vouchers fraudulently shall be liable for legal actions under law and we reserve the right to recover the cost of goods, collection charges and lawyer fees from persons using the Tiffany & Co. Platform fraudulently. We reserve the right to initiate legal proceedings against such persons for fraudulent use of the Tiffany & Co. Platform and any other unlawful acts or omissions in breach of these terms and conditions. In the event of detection of any fraudulent or declined transaction, prior to initiation of legal actions, we reserve the right to immediately delete such account and dishonour all past and pending orders without any liability. For the purpose of this clause, we shall owe no liability for any refunds.

 

6.1 In your use of Tiffany & Co. Platform, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of advertisers or members or sponsors of Tiffany & Co. Platform or access any other third-party website linked to the Tiffany & Co. Platform. Unless otherwise stated, any such correspondence, advertisement, purchase or promotion, including the delivery of and the payment for goods and/or services, and any other term, condition, warranty or representation associated with such correspondence, purchase or promotion, is solely between you and the applicable third party. You agree that we have no liability, obligation or responsibility for any such correspondence, purchase or promotion, access or usage of any third-party website and the contract under such instances remains between you and any such third party.

 

7.1.The Tiffany & Co. Platform contains material, including text, graphics and sound, which is protected by copyright and/or other intellectual property rights (“Reliance Content”). All copyright and other intellectual property rights in the Reliance Content are either owned by us or have been licensed to us by the owner(s) of those rights so that it can use the Reliance Content as part of Tiffany & Co. We retain copyright on all Information, including text, graphics and sound and all trademarks displayed on the Tiffany & Co. Platform are either owned by or licensed to us.

7.2.You may use and display the Reliance Content on your personal computer only for your personal use subject to the grant of a limited, revocable, personal, non-exclusive and non-transferable license to you by us when you register on the Tiffany & Co. Platform, only for identifying Products, carrying out purchases of Products and processing returns and refunds in accordance with our Return and Refund Policy and for using and printing copies of the information on the Tiffany & Co. Platform for your personal use and store the files on your computer for personal use only and not for business purposes.

7.3.You may not: (a) copy (whether by printing off onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), download, display, perform, reproduce, distribute, modify, edit, alter, enhance, broadcast or tamper within any way or otherwise use any Reliance Content contained in the Tiffany & Co. Platform. These restrictions apply in relation to all or part of the Reliance Content available on the Tiffany & Co. Platform; (b) copy and distribute the Information on any other server, or modify or re-use text or graphics on this system or another system; (c) reproduce any part of the Tiffany & Co. Platform or sell or distribute the same for commercial gain nor shall it be modified or incorporated in any other work, publication or web site, whether in hard copy or electronic format, including postings to any other web site; (d) remove any copyright, trademark or other intellectual property notices contained in the original material from any material copied or printed off from Tiffany & Co. Platform; or (e) link any other material to the Tiffany & Co. Platform, without our express written consent.

7.4. The license granted to you does not include a license for: (a) resale of Products or commercial use of the Tiffany & Co. Platform or Reliance Content, (b) any collection and use of product listings, description, or prices, (c) any use of Tiffany & Co. Platform, the Services and/or of Reliance Content other than as contemplated in these Terms of Use, (d) any downloading or copying of login credentials of user, (e) any use of data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) any parts of Tiffany & Co. Platform, and (f) creating and/ or publishing your own database that features parts of the Tiffany & Co. Platform.

7.5. If you believe that your intellectual property rights have been used in a way that raises concerns of infringement, please write to us at [email protected] and let us know of your concerns.

 

You agree to indemnify, defend and hold harmless us, our affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from and against any and all third- party claims, losses, liabilities, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of Tiffany & Co. Platform or the Services, violation of these Terms of Use, or infringement of any of our or any third-party intellectual property or other rights. We will notify you promptly of any such claim, loss, liability, or demand, and in addition to the foregoing, you agree to provide us with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.

These Terms of Use are governed by and to be interpreted in accordance with laws of India, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree, in the event of any dispute arising in relation to these Terms of Use or any dispute arising in relation to the Tiffany & Co. Platform whether in contract or tort or otherwise, to submit to the jurisdiction of the courts located at Mumbai, India for the resolution of all such disputes.

 

No provision in these Terms of Use will be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by us. Any consent by us to, or waiver of your breach, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

 

 

NameStateGSTAddress
TCO Reliance India Private LimitedMaharashtra27AAHCT5192Q1ZGC/o. Reliance Industries Limited, 8th Floor, Maker Tower-E, G D Somani Marg, Cuffe Parade, Mumbai - 400005.
TCO Reliance India Private LimitedHaryana06AAHCT5192Q1ZKC/o. Reliance Brands Limited, 2A-1101, 11th Floor, Two Horizon Centre, DLF-V, Golf Course Road, Sector-43, Gurugram - 122002.
TCO Reliance India Private LimitedDelhi07AAHCT5192Q1ZIC/o. Reliance Industries Limited, 10th Floor, International Trade Tower, Nehru Palace, New Delhi - 110019

 

PART B – TERMS AND CONDITIONS OF SALE ON TIFFANY & CO. PLATFORM

The terms and conditions of sale as set out herein (“Terms of Sale”) constitute an agreement between us and you and govern the terms and conditions on which you purchase your Products from us on or through the Tiffany & Co. Platform. By placing an order for any Product with us or making a purchase of Product, you expressly agree to be bound by these Terms of Sale.

These Terms of Sale are in addition to the Agreement. These Terms of Sale constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.